GOOGLE REVIEWS AND REPUTATION MANAGEMENT

WHY IS THIS IMPORTANT?

We live in a world of online, smartphones, and wireless networks. Consumers are turning away from print ads, radio, and even television commercials. However the average person has 5 social media accounts and spends around 1 hour and 40 minutes browsing these networks everyday. It would make sense for businesses to be on the front lines of the social media era.

HERE ARE THE NUMBERS
Consumers that read online reviews before visiting.
90%
Consumers that trust online reviews as much as a person
88%
Negative online review effect on consumer purchases
86%

HOW OUR SOFTWARE WORKS

1st

After you have completed a service or transaction with a customer they will receive an email and/or a text message. 

2nd

The user is asked “Would you recommend us” and is prompted to select Yes or No. If the user selects Yes, then they proceed to the next step.

If the user selects No, then it allows them to input their concern/complaint and that is sent directly to you

3rd

Users that have selected yes will then be shown review sites that have been preselected by you. Sites such as google, Facebook, Yelp, or industry specific sites such as Home Advisor, or Cars.com.

4th

The user will be directed to the review site of their choice and will be able to easily leave a review.